Christmas Customer Assistant - Operations - Ballymena

Marks & Spencer Plc; Ballymena; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant in Ballymena. The role involves keeping stock moving, handling deliveries, and supporting the store’s backstage operations to ensure shelves stay full and ready for customers.

The position is physically demanding in a fast-paced retail environment, with early morning shifts and flexibility across store duties. It offers exposure to cross-functional teamwork and the use of digital tools for stock and delivery tracking.

Qualifications

• Stock control and stockroom organisation required.
• Flexibility to work across store departments and early mornings.
• Experience with digital tools for deliveries and stock checks preferred.

Responsibilities

• Manage stock levels and stockroom organisation.
• Handle deliveries and ensure shelves are replenished.
• Use digital tools to track deliveries and stock availability.

Skills

Stock management

Deliveries coordination

Digital tools proficiency

Teamwork

Job description

Operations Assistant

Work Pattern
Monday 06:00 - 10:00
Tuesday 06:00 - 10:00
Friday 06:00 - 10:00
Saturday 06:00 - 10:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose

#Christmas