Christmas Customer Assistant - Operations - Linlithgow

Marks and Spencer; Linlithgow; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. This is a physically demanding, high‑intensity role that keeps our stores running smoothly and ready for customers.

You will manage stock, deliveries and essential behind‑the‑scenes tasks, ensuring a steady flow of products to the shop floor with speed and accuracy.

Qualifications

• Ability to work in a fast-paced, physically demanding retail environment.
• Flexibility to work across the wider store and varying shifts.
• Digital proficiency with stock-tracking tools.

Responsibilities

• Manage stock and deliveries to keep store operations smooth.
• Handle behind-the-scenes work to ensure shop floor is full, clean and ready for customers.
• Work across the wider store to support pace and demands of retail.
• Use digital tools to track deliveries and stock availability.
• Be a team player and adapt to early morning deliveries or late stock shifts.

Job description

All the details

Work Pattern

Sunday 10:00 - 1400
Friday 10:00 - 1400
Saturday 10:00 - 1400

Under 18 disclaimer

\"Under 18 disclaimer\"
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas