Christmas Customer Assistant - Operations - Stirling

Marks and Spencer; Stirling; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to keep our stores running smoothly. This is a physically demanding, high‑pace role focused on stock, deliveries and the behind‑the‑scenes work that keeps the shop floor full and ready for customers.

You’ll work across the wider store with flexibility, use digital tools to track deliveries and stock, and be a strong team player who thrives in a fast retail environment.

Qualifications

• Must be 18 years or older.
• Available to work Thursdays, Fridays and Saturdays 12‑6.
• Flexible to work across the wider store.
• Digitally confident to use digital tools to track deliveries and stock.
• Team player who can work in a fast-paced retail environment.

Responsibilities

• Stock, deliveries, and behind-the-scenes work to keep the shop floor full, clean, and ready for customers.
• Move products with urgency and accuracy to ensure availability.
• Work across the wider store where needed to meet pace and demands.
• Use digital tools to track deliveries and manage stock.

Job description

All the details

OPERATIONS

Working Pattern

thurs 12-6pm

fri 12-6pm

sat 12-6pm

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

About the role

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? #Christmas