Christmas Customer Assistant - Operations - Hamilton Retail Park

Marks and Spencer; Hamilton; On-site; GBP 11,000 - 14,000; Full time

Job summary

Marks & Spencer in Hamilton is hiring a Customer Assistant in Operations to be the backstage powerhouse that keeps our stores running smoothly. You’ll handle stock, deliveries, and all behind‑the‑scenes work to ensure the shop floor stays full, clean, and ready for customers.

This role is physically demanding and fast-paced. You’ll be flexible to work across the wider store, use digital tools to track deliveries and stock, and contribute as a key team player to keep things moving with urgency

Qualifications

• Stock management experience or ability is valued.
• Be a team player with good communication skills.
• Flexibility to work across different store areas and shifts.
• Ability to use digital tools to track deliveries and stock.

Responsibilities

• Keep stock levels and deliveries moving to ensure the shop floor is full and ready for customers.
• Handle backstage operations and related tasks to support store performance.
• Collaborate with store teams to manage shifting stock during peak periods.
• Be adaptable to early morning deliveries and late stock movements.

Skills

Stock management

Team player

Flexibility

Digital tools

Job description

All the details

Work Pattern

• Sunday 1200-1600
• Monday 1200-1600
• Tuesday 1200-1600

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas