Christmas Customer Assistant - Operations - Glasgow Fort

Marks and Spencer; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hour uplift £3/h

Christmas peak hours

Job summary

Marks & Spencer in Glasgow is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries and all behind-the-scenes work to keep shop floors full and ready for customers.

This is a physically demanding, high-intensity role requiring flexibility across shifts, digital confidence to track deliveries, and strong teamwork with store colleagues. Night and weekend hours are common, with an extra £3/hour for unsocial times.

Qualifications

• Role requires physical work in a fast-paced retail environment.
• Must be available for unsocial hours, including weekends.
• Under 18 applications are not eligible due to safety regulations.

Responsibilities

• Handle stock, deliveries and backstage operations to keep shelves full.
• Use digital tools to track deliveries and stock movement.
• Collaborate with store colleagues to maintain smooth store operations.
• Adapt to varying shift patterns to meet store needs.

Skills

Flexibility

Digital literacy

Teamwork

Job description

All the details

Work Pattern

Sunday 18:00 - 22:00

Wednesday 20:00 - 00:00

Thursday 20:00 - 00:00

Friday 20:00 - 00:00

Saturday 18:00 - 22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose

#Christmas