Christmas - Customer Assistant - Operations - IOW Newport

Marks and Spencer; Newport; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.

This is a physically demanding, high-intensity role requiring fast, accurate work with strong teamwork. Flexible hours and digital tools usage are essential to track deliveries and stock as part of a busy retail environment.

Qualifications

• Flexible across store locations and shifts.
• Digitally confident to track deliveries and stock.
• Team player capable of working across functions.

Responsibilities

• Handle stock, deliveries and behind-the-scenes tasks to keep shelves full and stores running.
• Collaborate across store functions to maintain availability and speed.

Job description

All the details

Monday 0600-1300

Thursday 0600-1300

Saturday 0600-1300

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?

#Christmas