Christmas - Customer Assistant - Operations - Gateway M40 Banbury

Marks and Spencer; Banbury; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries and the critical behind-the-scenes work that keeps our shop floor full, clean and ready for customers.

The role is physically demanding and requires fast, accurate work to keep product flow moving with urgency. You’ll work across store areas as needed, using digital tools to track deliveries and stock availability, and you’ll be a team player supporting colleagues to meet

Qualifications

• Physically capable of a fast-paced, high-intensity retail environment.
• Flexible to work across different store areas and shifts.
• Comfortable using digital tools for stock and deliveries.

Responsibilities

• Oversee stock, deliveries and back-of-house tasks to keep shelves and stockroom in order.
• Maintain a full, clean, and ready-for-customers shop floor.
• Collaborate with store teams across functions and adapt to early morning/late shifts.

Job description

All the details

Sunday Off
Monday Off
Tuesday 1830-22.30
Wed 1830-22.30
Thurs 1830-22.30
Fri 1830-22.30
Sat 1830-22.30

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?

#Christmas