Christmas - Customer Assistant - Operations - Ferndown

MARKS&SPENCER; Ferndown; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries, and behind-the-scenes work that keeps our stores running smoothly. You will help ensure product availability, accuracy, and speed, while moving across the wider store to meet pace and demands.

This role requires flexibility for early mornings and the ability to work across functions as part of a team. A hands-on, proactive approach is essential to keep shop floors full and ready for customers to shop.

Qualifications

• Flexibility to work across the wider store to meet pace and demands.
• Digital confidence to track deliveries and manage stock efficiently.
• Be a team player and support colleagues across the store.

Responsibilities

• Manage stock and deliveries to keep shop floors full and ready for customers.
• Handle behind-the-scenes tasks to ensure timely product flow and availability.
• Work across functions, adapting to early mornings and shifting stock as needed.

Skills

Stock management

Deliveries coordination

Digital tools confidence

Teamwork

Tools

Stock/Delivery tracking tools

Job description

Sun 04:00 - 08:00

Mon 04:00 - 08:00

Tue 04:00 - 08:00

Wed 04:00 - 08:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas