Christmas - Customer Assistant - Operations - Iow Newport

MARKS&SPENCER; Newport; On-site; GBP 18,000 - 23,000; Full time

Job summary

MARKS&SPENCER in Newport is seeking a Customer Assistant in Operations. The role is physically demanding and fast-paced, ensuring our shop floor stays stocked, clean, and ready for customers to shop. You’ll support stock flow, overnight deliveries, and behind‑the‑scenes activity to keep the store operating smoothly.

Flexibility is essential, with early mornings and across-store coverage as required. You’ll be digitally confident, using tools to track deliveries and stock, and you’ll contribute

Qualifications

• Adapt to varying shift patterns and store needs.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Manage stock, deliveries and behind‑the‑scenes work to keep the shop floor full and ready for customers.
• Work across the wider store as needed to maintain pace and accuracy.
• Use digital tools confidently to track deliveries and stock levels.
• Collaborate with colleagues across store functions to keep operations running smoothly.

Skills

Flexibility

Digital tools

Team player

Stock & deliveries

Job description

Monday 0600-1300
Thursday 0600-1300
Saturday 0600-1300
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

#Christmas