Christmas - Customer Assistant - Operations - Guildford

Marks and Spencer; Guildford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse ensuring stock, deliveries and a ready shop floor. The role is physically demanding and high‑intensity, with flexibility to work across the wider store and use digital tools to track deliveries and manage stock efficiently.

You’ll be a key player in keeping products moving with urgency and accuracy, supporting colleagues across store functions to meet daily demand.

Qualifications

• Flexibility to work across the wider store as needed.
• Digital tools and stock management systems familiarity.
• Team player across functions to support store operations.

Responsibilities

• Manage stock and deliveries to keep the shop floor full and presentable.
• Support fast, accurate product movement and stock availability.
• Be adaptable to early morning deliveries and late stock shifts.

Skills

Flexibility

Digital literacy

Team player

Job description

All the details

• Tuesday - 1700-2100
• Wednesday - 1700-2100
• Thursday - 1800-2200
• Friday - 1700-2100
• Saturday - 1700-2100

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas