Christmas – Customer Assistant – Operations – IOW Newport

Marks and Spencer; Newport; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer in Newport is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse, keeping stock flowing, managing deliveries, and ensuring the shop floor stays full, clean and ready for customers.

The role is physically demanding and high‑intensity, with flexible coverage across the wider store and the use of digital tools to track deliveries and stock. Join a team that moves with purpose.

Qualifications

• Flexibility to work across the wider store as needed.
• Digital confidence to track deliveries and stock efficiently.
• Team player capable of collaborating across store functions.
• Adaptability for early deliveries and late stock shifts.

Responsibilities

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Job description

All the details

Thursday: 1400-2200

Friday: 1400-2200

Saturday: 1300-2100

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.


• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.


• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.


• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?

#Christmas