Christmas Customer Assistant - Operations - Hedge End

Marks & Spencer; Southampton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in Operations to support stock, deliveries and behind-the-scenes work that keeps the shop floor full and ready for customers.

You will be flexible, digitally confident, and a strong team player, working across store areas, handling early deliveries, and contributing to smooth daily operations.

Qualifications

• Flexibility to work across the wider store.
• Comfort with using digital tools to track deliveries and manage stock.
• Able to work as part of a team across functions.

Responsibilities

• Handle stock and deliveries and do behind-the-scenes work to keep the shop floor stocked and ready for customers.
• Support stock replenishment and keep areas clean and organised.
• Work across store areas as needed and adapt to busy retail shifts.
• Use digital tools to track deliveries and stock movements with accuracy.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern

Week 1

Sunday 16:00 - 20:00
Monday 16:00 - 22:00
Wednesday 16:00 - 22:00
Thursday 16:00 - 22:00
Friday 16:00 - 22:00

Week 2

Monday 16:00 - 22:00
Tuesday 16:00 - 22:00
Wednesday 16:00 - 22:00
Friday 16:00 - 22:00
Saturday 16:00 - 22:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Christmas only:

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It was a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

#Christmas