Christmas Customer Assistant - Operations - Canvey Island Simply Food

Marks & Spencer; Castle Point; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Group in Castle Point is seeking a Customer Assistant in Operations to handle stock, deliveries and backstage tasks ensuring the store runs smoothly and products remain available for customers.

Shifts include early mornings and weekend work. You’ll move quickly, support across store functions, and use digital tools to track stock and deliveries, with an unsocial hours premium for late shifts.

Qualifications

• Experience in retail or customer service preferred.
• Comfort using digital tools to track stock and deliveries.
• Ability to work early mornings and weekends.

Responsibilities

• Manage stock and deliveries behind the scenes to keep the store stocked.
• Maintain a clean, organized shop floor and prepare stock for customers.
• Collaborate across store teams to support smooth operations.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern

Friday 04:00-08:00
Saturday 04:00-08:00
Sunday 04:00-08:00

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Christmas only

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas