Christmas – Customer Assistant – Operation – Hedge End

Marks & Spencer Plc; Hedge End; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to support stock, deliveries and the behind-the-scenes work that keeps our store floor full, clean and ready for customers. You’ll be fast, focused, and ready to move with purpose in a high‑intensity retail environment.

The role involves evening and weekend shifts, with Christmas weeks possibly requiring full‑time hours. You’ll use digital tools to track deliveries and stock, and collaborate with colleagues to maintain availability and speed

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Use digital tools to track deliveries and manage stock, focusing on availability and speed.
• Work across the wider store as needed and support colleagues to maintain retail pace.

Job description

Operations Assistant

Work Pattern

SUN 1600 - 2100
THUR 1800 - 2200
FRI 1800 -2200
SAT 1800 - 2200

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas