Christmas - Customer Assistant - Operations - Gyle

Marks and Spencer; City of Edinburgh; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Christmas season

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. You will manage stock, handle deliveries, and perform essential backstage tasks to keep the shop floor full, clean, and ready for customers. You will work flexibly across the store and use digital tools to track inventory and deliveries, while collaborating with colleagues to maintain seamless operations.

The role requires physical stamina and a proactive, team-oriented approach to meet the pace and demands of retail.

Qualifications

• Eligible to work in the UK.
• 18+ required due to health and safety rules.
• Able to perform physically demanding tasks.
• Flexible with shifts across store operations.

Responsibilities

• Manage stock levels and ensure timely deliveries.
• Support backstage operations to keep the store floor stocked, clean and ready for customers.
• Use digital tools to track deliveries and stock movement.
• Collaborate with teammates across store functions to maintain smooth operation.

Skills

Stock control

Deliveries

Digital tools

Teamwork

Tools

Inventory software

Job description

All the details

Sunday 1400-2200
Saturday 1400-2200

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Customer Assistant (Operations)

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas