Christmas Customer Assistant - Operations - Newtownbreda

Marks & Spencer Plc; Antrim; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is looking for a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and vital behind-the-scenes work to keep the shop floor ready for customers.

This is a physically demanding, fast-paced role with weekend hours. You’ll work across the wider store, use digital tools to track deliveries, and collaborate with colleagues to ensure availability and a smooth shopping experience.

Responsibilities

• Be responsible for stock, deliveries and behind-the-scenes work to keep shop floor stocked and ready for customers.
• Move products quickly with urgency and accuracy to maintain store flow.
• Work across the wider store as needed to support operations and customer service.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a team player and collaborate with colleagues across the store.
• Adapt to shift patterns, including weekend and potential full-time hours during peak periods.

Job description

Saturday 16:00-00:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Working Pattern

Sunday 16:00-00:00

Saturday 16:00-00:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas