Christmas- Customer Assistant- Operations- Coventry Arena

Marks and Spencer; Coventry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Coventry is seeking a Customer Assistant in Operations. This is a physically demanding, high‑pace role that keeps our stores running smoothly and the shop floor stocked for customers.

You’ll handle stock, deliveries and backstage work, using digital tools to track inventory and ensure availability. Flexibility to work across the wider store is essential to meet retail demands.

Qualifications

• Stock and deliveries handling experience preferred.
• Ability to use digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked.
• Support backstage operations to ensure smooth store running.
• Use digital tools to track deliveries and stock levels.
• Collaborate with colleagues across store functions.

Skills

Stock management

Delivery coordination

Digital tools usage

Team collaboration

Job description

All the details

Mon 4.30-8.30
Wed 4.30-8.30
Fri 4.30-8.30
Sat 4.30-8.30

Sun 5.00-9.00
Mon 4.30-8.30
Wed 4.30-8.30
Fri 4.30-8.30

"Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. "

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas