Christmas Customer Assistant - Operations - Tunbridge Wells

Marks and Spencer; Tunbridge Wells; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Tunbridge Wells is seeking a Customer Assistant in Operations for evening and weekend shifts during the festive period. You will help manage stock, deliveries and store presentation to keep the shop floor ready for customers.

You'll work across the store, be digitally confident to track deliveries, and support colleagues to maintain accuracy and speed in busy retail environments. This role is physically demanding with high-energy teamwork.

Responsibilities

• Stock, deliveries, and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Work across the wider store when needed to meet pace and retailer demands.
• Use digital tools to track deliveries and manage stock efficiently, ensuring availability and speed.
• Collaborate with colleagues across store to maintain smooth operations and customer service.

Job description

All the details

Working Pattern

Sunday 17:00-21:00
Monday 17:00-21:00
Thursday 17:00-21:00
Friday 17:00-21:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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