Christmas Customer Assistant - Operations - Ballymena

Marks and Spencer; Ballymena; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse, responsible for stock, deliveries, and the vital behind-the-scenes work that keeps our shop floor full, clean, and ready for customers.

This role is physically demanding and high‑intensity, with shifts on Thursday, Friday evenings and Saturday afternoon. Flexibility and digital confidence are essential to track deliveries and move stock swiftly.

Qualifications

• Flexibility to work across the wider store.
• Confident use of digital tools to track deliveries and stock.
• Strong team player able to support colleagues across the store.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep the store full, clean and ready for customers.
• Move products with urgency and accuracy to ensure availability.
• Support across functions and adapt to the pace of retail operations.

Skills

Flexibility

Digital tools

Team player

Job description

Operations Assistant,

All the details

Work Pattern

Thursday 18:30 - 22:30

Friday 18:30 - 22:30

Saturday 16:30 - 20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose