Christmas Customer Assistant - Operations - Ballymena

MS; Ballymena; On-site; GBP 12,000 - 18,000; Part time

Job summary

MS, operating as M&S, is seeking a Customer Assistant in Operations to keep stock flowing, deliveries moving, and the store ready for customers. You’ll be fast, precise, and ready to move across the wider store as needed.

The role is physically demanding and high‑intensity, with flexible hours including evenings and weekends; a +£3.00 p/h unsocial premium applies for hours between 22:00 and 06:00. Training and progression opportunities are available.

Qualifications

• Flexibility to work across store areas and schedules.
• Comfort with using digital tools to track deliveries and stock.
• Collaborative team player who supports colleagues and store operations.

Responsibilities

• Manage stock and deliveries to keep shelves full and accurate.
• Carry out behind-the-scenes tasks to ensure the shop floor stays presentable and ready for customers.
• Support across store functions with a proactive, high‑energy approach.

Skills

Flexibility

Digital literacy

Team player

Job description

Work Pattern
Thursday 18:30 - 22:30
Friday 18:30 - 22:30
Saturday 16:30 - 20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer
This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas