Christmas – Customer Assistant – Operation – Lancaster

Marks & Spencer Plc; Aldcliffe; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to support stock handling, deliveries and back-of-house processes that keep our stores running smoothly. You will help ensure the shop floor stays full, clean, and ready for customers, while responding quickly to changes in stock availability.

This is a fast-paced, physical role requiring flexibility to cover different areas of the store and to work during the Christmas period when hours may extend.

Responsibilities

• Stock, deliveries, and behind-the-scenes work to keep shop floor full, clean and ready for customers.
• Be fast, focused and proactive to move products with urgency and accuracy.
• Flexibility is vital: work across the wider store where needed to keep pace with retail demands.
• Be digitally confident: use digital tools to track deliveries and manage stock.
• Be a team player: work across functions and support colleagues.
• Flexibility is vital: from early morning deliveries to shifting stock late into the day, adapt quickly to keep things moving.

Job description

Operations Assistant

Work Pattern

Mon 2-6pm
Tues 2-6pm
Wed 2-6pm
Fri 2-6pm
Sat 2-6pm

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?

#Christmas