Christmas Customer Assistant - Cafe - Westwood Cross

Marks & Spencer Plc; Broadstairs; Sur place; GBP 19 000 - 23 000; Plein temps

Résumé du poste

Marks & Spencer Café in Broadstairs is seeking a team member who thrives in a fast-paced environment and can deliver warm, five-star service. You will take and fulfil orders using store tools, while maintaining high food safety standards and accuracy in busy queues.

The role requires adaptability and teamwork as you support colleagues across busy shifts, with flexibility to work where needed and handle varying hours during the Christmas period.

Qualifications

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast.

Responsabilités

• Efficiently manage orders and queues while maintaining impeccable food safety standards.
• Deliver five-star service under pressure with speed and accuracy.
• Work as part of a high-performance team, supporting colleagues and customers.

Description du poste

All the details

Sunday 08:00 - 12:00

Monday 08:00 - 14:30

Wednesday 08:00 - 12:00

Thursday 08:00 - 14:30

Friday 11:30 - 18:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Are you ready for it?

#Christmas