Christmas Customer Assistant - Cafe - The Stadium Milton Keynes

Marks and Spencer; Milton Keynes; On-site; GBP 18,000 - 23,000; Part time

Job summary

Marks and Spencer in Milton Keynes is seeking a hands-on Café team member to join the store's popular M&S Café. The role is fast-paced, with weekend hours and the potential for extended hours during busy periods.

You'll deliver five-star service, recommend food and drinks, and use digital tools to take orders quickly while maintaining strict food-safety standards in a dynamic environment.

Qualifications

• Ability to work under pressure during peak periods.
• Digital proficiency to use order-taking tools.
• Willingness to work flexible weekend shifts.

Responsibilities

• Make great food and drink recommendations while ensuring the café operates smoothly.
• Be digitally confident and use order-taking tools to fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Work with colleagues to deliver five‑star service during busy periods.

Job description

All the details

Work Pattern:

Sunday 10:00-16:00

Saturday 08:30-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas