China & SEA Customer Success & Quotation Specialist

Halma plc; Havant; Vor Ort; GBP 32.000 - 52.000; Vollzeit

Zusammenfassung

Halma plc is seeking an Order Management professional to oversee the end-to-end process for China & SEA, ensuring accurate quotes, precise order data, and timely delivery. The role collaborates with Sales, Production, Supply Chain, Finance, and Quality to maintain high customer satisfaction.

Key duties include managing quotes, coordinating with export shipping, and maintaining order records for audits and revenue recognition.

Qualifikationen

• Fluent Mandarin required or native level.
• Strong customer service and relationship-building skills.
• Excellent organisational and process discipline.

Aufgaben

• Own end-to-end order management for China & SEA, ensuring accurate data and timely processing.
• Create and manage quotes with internal approvals and pricing alignment.
• Enter, validate and track customer orders with correct pricing and shipping details; manage lead times with Production and Supply Chain.
• Coordinate certifications and payments; input data into CCS London system and support quality/testing processes.

Kenntnisse

Mandarin language

Customer focus

Organisational skills

Attention to detail

Communication

Team collaboration

Problem solving

Process-driven

Financial awareness

Jobbeschreibung

Halma plc is seeking an Order Management professional to oversee the end-to-end process for China & SEA, ensuring accurate quotes, precise order data, and timely delivery. The role collaborates with Sales, Production, Supply Chain, Finance, and Quality to maintain high customer satisfaction.

Key duties include managing quotes, coordinating with export shipping, and maintaining order records for audits and revenue recognition.