Children's Senior Support Worker

HAND Enterprise Solutions LTD.; Stoke-on-Trent; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Employee assistance

Pension contributions

Training & career development

Wellbeing programme

Refer a friend

Long service awards

Job summary

HAND Enterprise Solutions LTD is recruiting a Children\'s Residential Senior Support Worker in Stoke-on-Trent (ST3). The role centers on leading a care team in a GOOD-rated Ofsted children\'s home, safeguarding, education support, and daily welfare of the young people.

You will deputise for the Deputy Manager, plan shifts, contribute to inspections, and support with education, activities and social engagement, while ensuring high standards of care and compliant records.

Qualifications

• NVQ Level 3/4 Residential Childcare required.
• Minimum 2 years' experience in a children's setting.
• Experience in a supervisory or leadership role.
• Safeguarding training knowledge.

Responsibilities

• Lead and supervise care staff in the children's home.
• Provide guidance, support, and mentorship to staff.
• Ensure safeguarding policies and procedures are followed.
• Conduct staff meetings, appraisals, and rota planning.
• Maintain accurate care plans, logs and records.
• Support multi-disciplinary teams and liaise with social workers.

Skills

Empathy

Communication

Patience

Resilience

Education

NVQ Level 3/4 Residential Childcare

Job description

Children's Residential Senior Support Worker

Stoke on Trent, ST3

£13 per hour + £50 per sleep in

My client is a well-known, Children's Residential Care Company. My client believes that no child should be disadvantaged and that all children should be part of a community.

This is an excellent opportunity for a Team Leader to join the Children's Home in Stoke on Trent, which has been rated as GOOD with Ofsted and works extremely well with external agencies including local authorities.

In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.

As the Team Leader in Stoke on Trent home, you will be responsible for deputising in the Deputy Managers' absence and supporting the Support Workers.

The Team Leader Will Be

• Leading and supervising a team of care staff in Stoke on Trent children's residential home.
• Providing guidance, support, and mentorship to staff.
• Ensuring the team adheres to policies, procedures, and safeguarding regulations.
• Conducting staff meetings, appraisals, and performance reviews.
• Supporting with staff rotas and shift planning
• Ensuring the wellbeing, safety and welfare of the young people in the home.
• Responding appropriately to any incidents, safeguarding concerns or disclosures.
• Providing emotional and practical support to children, ensuring their needs are met.
• Creating and maintaining care plans tailored to individual children's needs.
• Encouraging children's independence, life skills, and positive behaviours.
• Supporting with education, activities, and social engagement.
• Addressing and managing challenging behaviours using de-escalation techniques.
• Maintaining accurate records of children's care plans, daily logs, and incidents.
• Ensuring compliance with Ofsted regulations and Children's Home Standards.
• Completing risk assessments and following health and safety protocols.
• Monitoring and ensuring compliance with legislation and organizational policies.
• Participating in inspections and audits, providing evidence of good practice.
• Working alongside social workers, therapists, teachers, and healthcare professionals.
• Attending and contributing to multi-disciplinary meetings.

The Ideal Candidate For The Team Leader Will Have

• NVQ Level 3/4 Residential Childcare.
• Experience working within a Children's setting, at least 2 years.
• Experience in a supervisory or leadership role.
• Safeguarding training and knowledge of child protection procedures.
• Empathy, patience, and resilience when working with vulnerable children.
• Strong communication and interpersonal skills.
• Ability to handle challenging behaviours effectively.
• Excellent organizational and administrative skills.

Qualifications

Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:

• Employee Assistance Service including free & confidential advice on a range of issues including medical, financial, housing, legal and tax
• Pension contributions
• Professional training, development, and career pathways
• Wellbeing Programme
• Recommend a Friend scheme
• Long Service Awards