Senior Children's Residential Support Worker ST20

HAND Enterprise Solutions LTD.; Stoke-on-Trent; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Excellent Benefits

Career Progression

Pension scheme

Wellbeing support programme

Refer-a-Friend incentive scheme

Job summary

HAND Enterprise Solutions LTD. is recruiting a Senior Children’s Residential Support Worker for a GOOD-rated Ofsted home in Stoke-on-Trent.

You will join the leadership team, support the Deputy Manager, and mentor Residential Support Workers to help children and young people thrive. The role focuses on safeguarding, care plan implementation, and developing leadership skills while delivering high-quality care and ensuring safe, nurturing environments.

Qualifications

• NVQ Level 3 or 4 in Residential Childcare or equivalent.
• Minimum 2 years' experience in Children's Residential Care.
• Experience mentoring or supervising staff.
• Strong safeguarding knowledge and child protection procedures.

Responsibilities

• Support and supervise Residential Support Workers.
• Act as role model and mentor to the team.
• Deputise for the Deputy Manager when required.
• Promote safety, wellbeing and development of children and young people.
• Assist with care plans and behaviour support strategies.
• Maintain high-quality records, reports and documentation.
• Support rota planning and team performance.
• Collaborate with social workers, education providers and healthcare professionals.
• Ensure compliance with Ofsted regulations and Children's Home Standards.

Skills

Leadership

Mentoring

Communication

Safeguarding knowledge

Education

NVQ Level 3/4 in Residential Childcare

Job description

Senior Children's Residential Support Worker

Stoke-on-Trent (ST10)

£14.00 - £16.30 per hour DOE

Excellent Benefits | Career Progression | Ofsted GOOD Home

Looking for Your Next Step in Children's Residential Care? Are you an experienced Children's Residential Support Worker ready to take the next step into a senior role?

Join a nationally recognised Children's Residential Care provider that is committed to creating safe, nurturing environments where young people can thrive. This is an exciting opportunity to join a well-established home rated GOOD by Ofsted, where you'll play a key role in supporting young people to achieve positive outcomes while developing your leadership skills.

If you're passionate about making a difference and want to be part of a supportive organisation that invests in its people, we'd love to hear from you.

Why Join Us?

• Competitive pay of £14.00 - £16.30 per hour
• Join an established Ofsted GOOD-rated home
• Clear progression opportunities into Deputy Manager and Management roles
• Fully Funded Training And Recognised Qualifications
• Supportive and experienced leadership team
• National organisation with long-term career opportunities
• Employee Assistance Programme
• Pension scheme
• Wellbeing support programme
• Refer-a-Friend incentive scheme
• Long Service Awards
• Ongoing professional development and leadership training

The Role As a Senior Children's Residential Support Worker, you will be a key member of the leadership team, supporting the Deputy Manager in the day-to-day running of the home and providing guidance and mentorship to Residential Support Workers.

You'll help create a safe, stable and nurturing environment where children and young people feel supported, valued and empowered to reach their full potential.

Key Responsibilities

• Supporting and supervising Residential Support Workers
• Acting as a role model and mentor to the wider team
• Deputising for the Deputy Manager when required
• Promoting the safety, wellbeing and development of children and young people
• Supporting the implementation of care plans and behaviour support strategies
• Building positive and trusting relationships with young people
• Encouraging independence, resilience and life skills development
• Responding appropriately to safeguarding concerns and incidents
• Maintaining high-quality records, reports and documentation
• Supporting rota planning and team performance
• Working collaboratively with social workers, education providers and healthcare professionals
• Supporting compliance with Ofsted regulations and Children's Home Standards

About You

We're looking for a dedicated and resilient childcare professional who is passionate about improving outcomes for children and young people.

You will bring experience, leadership qualities and a genuine commitment to delivering high-quality care.

Essential Requirements

• NVQ Level 3 or 4 in Residential Childcare, Children and Young People's Workforce, Health & Social Care, or equivalent
• Minimum 2 years' experience within Children's Residential Care
• Previous experience supporting, mentoring or supervising staff
• Strong understanding of safeguarding and child protection procedures
• Ability to manage challenging behaviours using positive and therapeutic approaches
• Excellent communication and relationship-building skills
• Compassionate, resilient and child-focused approach

Build a Career That Makes a Difference

This is more than just a job. It's an opportunity to play a vital role in helping children and young people overcome challenges, build confidence and achieve their potential while developing your own career within a respected national organisation.