Children's ED Front Desk & Admin Officer

University Hospitals Bristol and Weston NHS Foundation Trust; West of England; On-site; GBP 21,000 - 30,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Receptionist/Clerical Officer for the Children’s Emergency Department in Bristol. You will be the first point of contact, greeting patients and relatives, guiding them through the ED process and signing them into the Careflow EPR system.

The role involves 12-hour shifts including evenings, nights, weekends and Bank Holidays, with a 24/7 roster.

Responsibilities

• Register patients on the Careflow EPR clinical system
• Update patients' demographic details when required
• Issue Cas Cards for the Clinical staff for triaging patients
• Answer reception telephone and deal with queries
• With discharged paperwork send out discharge letters to GP and Health Visitors
• Scan notes, upload to clinical system and quality check
• Book appointments for plastics clinic and Consultant review clinics

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Receptionist/Clerical Officer for the Children’s Emergency Department in Bristol. You will be the first point of contact, greeting patients and relatives, guiding them through the ED process and signing them into the Careflow EPR system.

The role involves 12-hour shifts including evenings, nights, weekends and Bank Holidays, with a 24/7 roster.