Child Health Ward Clerk & Admissions Coordinator

University Hospitals Dorset NHS Foundation Trust; England; On-site; GBP 20,000 - 23,000; Full time

Job summary

University Hospitals Dorset NHS Foundation Trust is recruiting a Ward Clerk for the Children’s Unit in the UK. The role involves supporting CAU and Paediatric Reception, covering absences, and providing a courteous, dignified service to patients and families.

You will handle enquiries, coordinate follow‑ups and ensure accurate patient data for elective and emergency admissions, while assisting ward staff with messages and communications.

Responsibilities

• To provide support to CAU and Paediatric Reception and cover for absences.
• To provide an efficient ward clerk service to the Children's Unit.
• To provide an efficient and effective elective/emergency admissions service for the Children's Unit.
• Receive all patients, families and visitors to the department with a helpful courteous and dignified manner at all times.
• Deal with any enquiries from patients, relatives, visitors, staff, GP's or Health Visitors
• from within and outside the hospital and co-ordinate to relevant source
• To advise the Outpatient Department of the need for follow-up appointments, following a child's discharge from the Ward, including accurate patient data
• To receive telephone calls and take accurate messages for the ward staff.

Job description

University Hospitals Dorset NHS Foundation Trust is recruiting a Ward Clerk for the Children’s Unit in the UK. The role involves supporting CAU and Paediatric Reception, covering absences, and providing a courteous, dignified service to patients and families.

You will handle enquiries, coordinate follow‑ups and ensure accurate patient data for elective and emergency admissions, while assisting ward staff with messages and communications.