Business Support Officer - Central Locality

The Methodist Church in Britain; Sunderland; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

Portsmouth City Council's Family Support and Safeguarding Central Locality Team is seeking an organised administrative assistant to provide minute-taking, data entry, enquiries and financial tasks, supporting safeguarding work with children and families.

The role is office-based, five days a week, with duties including handling sensitive information, arranging translations and travel, and contributing to reports and business continuity across the department.

Qualifications

• Experience in administrative roles.
• Shorthand or minute-taking skills.
• Proficiency in Microsoft 365.
• Excellent literacy and numeracy.
• Confident communicator.
• Knowledge of data protection and safeguarding.
• Maintaining confidentiality and handling sensitive information.

Responsabilités

• Minute-taking for complex meetings such as strategy meetings.
• Data entry into MOSAIC and other systems.
• Handling service performance data.
• Managing post and document scanning.
• Responding to telephone enquiries, including safeguarding concerns.
• Booking translators, accommodation and hire cars.
• Raising purchase orders and reconciling the purchase card.
• Word processing, spreadsheets and presentations.
• Supporting managers with reports, diary management and typing.
• Ensuring business continuity across the department.

Connaissances

Shorthand/minute-taking

Microsoft 365

Literacy & numeracy

Communication skills

Data protection & safeguarding

Confidentiality

Outils

Microsoft 365 Suite

Description du poste

This post sits within the Family Support and Safeguarding Central Locality Team in Children and Families Services at Portsmouth City Council. It gives administrative support to a team working directly with children and families, including minute-taking, data entry, enquiries and financial tasks. The role is initially office-based, five days a week, and handles safeguarding concerns and sensitive information. A detailed personal statement against the job profile is essential, along with the right to work in the UK.

What the job involves

• Minute-taking for complex meetings, such as strategy meetings and group supervisions
• Data entry into systems including MOSAIC
• Handling service performance data
• Managing post and document scanning
• Responding to telephone enquiries, including safeguarding concerns
• Booking services such as translators, accommodation and hire cars
• Financial tasks: raising purchase orders and reconciling the purchase card
• Word processing, spreadsheets and presentations
• Supporting managers with reports, diary management and typing
• Ensuring business continuity across the department

Experience

• Experience in administrative roles

Skills & knowledge

• Shorthand or minute-taking skills to take concise notes
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Excellent literacy and numeracy
• Confident communicator
• Knowledge of data protection and safeguarding
• Maintaining confidentiality and handling sensitive information

Checks & eligibility

• DBS check at Standard or Enhanced level before any offer
• Right to work in the UK

Other

• Customer focus with a commitment to high standards of service
• Detail-oriented, organised and able to prioritise effectively
• Explanation of any gaps in career history within the last 5 years

Nice to have

• Experience within children's or young people's services