Child Services Admin Officer – Minutes & Records

Portsmouth City Council; Portsmouth; Hybrid; GBP 21,000 - 32,000; Full time

Job summary

Portsmouth City Council is seeking a diligent Business Support Officer to provide high-quality administrative support across a busy children and families service.

You will manage correspondence, book meetings, produce minutes for safeguarding strategy meetings, and maintain accurate records using Word, Excel and Outlook. The role offers hybrid working after a 5-month probation and requires DBS clearance, with strong organisational and customer-focused skills.

Qualifications

• Experience in an administrative role, ideally in Children’s or Young People’s Services.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong literacy, numeracy and organisational skills.

Responsibilities

• Manage correspondence and post; record information on caseload systems.
• Book appointments, arrange meetings and produce minutes for complex meetings.
• Process purchase orders and invoices; collect statutory data and prepare performance information.
• Provide specialist administrative support to service managers.
• Support administration for unaccompanied minors and coordinate interpreters.

Skills

MS Office

Minute taking

Communication

Organisational skills

Job description

Portsmouth City Council is seeking a diligent Business Support Officer to provide high-quality administrative support across a busy children and families service.

You will manage correspondence, book meetings, produce minutes for safeguarding strategy meetings, and maintain accurate records using Word, Excel and Outlook. The role offers hybrid working after a 5-month probation and requires DBS clearance, with strong organisational and customer-focused skills.