Fostering Team Admin & Records Specialist (Hybrid)

Portsmouth; Portsmouth; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

Portsmouth City Council is seeking a Business Support Officer to support the Fostering Team with high-quality administrative duties. The role involves minute-taking, records management, handling enquiries, and assisting with events and training.

Initial office-based work with potential move to hybrid after a six-month probation. Candidates should have strong admin experience, excellent communication, and a commitment to confidentiality and safeguarding policies.

Qualifications

• Proven experience in providing high-quality administrative support.
• Excellent written, verbal and interpersonal communication.
• Experience with confidential information handling.
• Proficient in Microsoft Office and information systems.

Responsibilities

• Take detailed minutes at workshops, meetings and panels.
• Maintain service and caseload records and prepare performance data.
• Handle telephone, email and in-person enquiries and arrange meetings.
• Process orders and invoices; keep files and documentation up to date.
• Provide admin support for training courses, events and conferences.
• Support preparation for Ofsted inspections and panel documentation.

Skills

Organised

Customer-focused

Administrative experience

Communication skills

Empathy

Confidentiality awareness

Tools

Microsoft Office Suite

Outlook

Excel

Word

PowerPoint

Job description

Portsmouth City Council is seeking a Business Support Officer to support the Fostering Team with high-quality administrative duties. The role involves minute-taking, records management, handling enquiries, and assisting with events and training.

Initial office-based work with potential move to hybrid after a six-month probation. Candidates should have strong admin experience, excellent communication, and a commitment to confidentiality and safeguarding policies.