Chief Operating Officer

Citizens Advice; Warrington; On-site; GBP 50,000 - 70,000; Full time

Job summary

Citizens Advice Warrington is an innovative organisation, continually developing how we respond to local people’s advice needs. This is an opportunity to help shape our next chapter, leading our operations, supporting our people and using data and insight to improve services.

Working alongside the Chief Executive and Programme & Partnership Manager, you will help turn our ambitions into practical action that makes a lasting difference to residents across Warrington.

Job description

Citizens Advice Warrington is an innovative organisation, continually developing how we respond to local people’s advice needs.

This is an opportunity to help shape our next chapter, leading our operations, supporting our people and using data and insight to improve services.

Working alongside the Chief Executive and Programme & Partnership Manager, you will help turn our ambitions into practical action that makes a lasting difference to residents across Warrington. Working closely with the Chief Executive, you will lead our day-to-day operations, supporting our three Service Managers and Head of Administration to deliver accessible, effective services that respond to residents’ needs. You will deputise for the Chief Executive and help build a supportive culture where staff and volunteers feel valued, understand their responsibilities and have the confidence to develop.