Deputy Chief Operating Officer

NHS Jobs; Prestwich; Hybrid; GBP 70,000 - 99,000; Full time

Job summary

Manchester University NHS Foundation Trust seeks a Band 9 Deputy Chief Operations Officer to lead service improvement, performance strategies and patient care delivery across unplanned and crisis care. Hybrid role at The Curve, Prestwich, with 37.5 hours per week.

Based at Prestwich, the role focuses on governance, risk management, workforce redesign and collaboration with senior directors to deliver national and local health priorities. Masters level qualification and CPD are required.

Qualifications

• Significant track record of senior operational leadership in a complex healthcare setting.
• Experience of governance, risk management and patient safety systems.
• Experience of workforce redesign and service planning in complex organisations.
• Knowledge of policy development for health and social care at national level.

Responsibilities

• Provide senior operational leadership and management to corporate and urgent care services as part of the leadership team.
• Ensure governance, risk management, health and safety and information governance arrangements are in place and aligned with risk framework.
• Lead crisis strategy for mental health, liaison, patient flow, discharge and external partnership work.
• Deputise for the Chief Operating Officer and drive improvements in unplanned care and national/local KPIs.

Education

Masters degree or equivalent

Job description

Job Title: Band 9 Deputy Chief Operations Officer Location: The Curve, Prestwich, M25 3EQ (Hybrid) Shift Pattern: 37.5 hours per week, Monday to Friday between 8:00 - 18:00 Salary: Band 9 £61.16 per hour + accrued holiday pay End Date: 6 Months with possible extension Company Overview NHS Professionals connects dedicated healthcare and non-clinical professionals with flexible opportunities across the National Health Service (NHS). As the largest NHS staff bank in England, we support a diverse workforce in accessing rewarding roles, developing careers, and contributing to improved patient care every day. Overview The Deputy COO is a key senior management and senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Unplanned Care and the wider Trust. This role will work alongside the Deputy Medical Director and Deputy Chief Nurse. They will also lead the trust around the crisis strategy for mental health with a key focus on liaison, patient flow, discharge and implementation of 111 for Mental Health and the implementation and oversight of Right Care Right Person with Greater Manchester Police and the NWAS. This role will deputise for the Chief Operating Officer and will take a corporate lead improving unplanned care and crisis across the Trust, to delivery improvement of all local and national planned care KPIs. Responsibilities Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery. Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services. Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework. Ensure le maintaining high standards of safety and quality. Experience Significant track record of employment at a senior operational level delivering high-quality standards of performance to achieve national and local targets within a complex healthcare setting Evidence of leading service change with colleagues Significant experience of setting, monitoring and evaluating standards of care Experience of workforce redesign Experience of business planning and service change in complex organisations Experience of working in partnership with other organisations and senior director level officers to deliver services Up to date knowledge of current health agenda locally and nationally Sound knowledge of clinical governance and effective systems of assurance and risk management Comprehensive understanding of Section 75 and social care agenda Knowledge and/or experience of policy development for health and social care at national level An understanding of the role and contribution to the overall Trust agenda Qualifications Educated to masters level or equivalent experience or learning Evidence of CPD Recognised management qualification

Manchester University NHS Foundation Trust