Chief Claims Oversight & Market Performance

Lloyd; Greater London; In loco; GBP 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

Lloyd's is seeking a Head of Claims Oversight to lead how we oversee, challenge and strengthen claims performance across the Lloyd’s market. This is a senior, influential role with the opportunity to shape how claims is viewed, managed and continuously improved across the market.

You’ll build trusted relationships with senior market leaders, use data to identify emerging risks and know when to challenge, intervene or escalate. You’ll lead a high-performing team to deliver results.

Competenze

• Extensive claims management experience across operational/oversight environments.
• Ability to influence senior stakeholders and negotiate outcomes.
• Strong analytical skills to interpret data and turn insights into action.
• Experience leading and developing high-performing teams.

Mansioni

• Lead the Claims Oversight team to ensure managing agents meet Lloyd’s expectations.
• Identify emerging claims performance risks and respond with proportionate action.
• Use data and MI to drive market-level claims improvements and major event responses.
• Collaborate with Claims Operations, Underwriting, Pricing and Reserving teams to shape strategy.

Conoscenze

Claims management

Stakeholder influence

Leadership

Data analysis

Decision making

Descrizione del lavoro

Lloyd's is seeking a Head of Claims Oversight to lead how we oversee, challenge and strengthen claims performance across the Lloyd’s market. This is a senior, influential role with the opportunity to shape how claims is viewed, managed and continuously improved across the market.

You’ll build trusted relationships with senior market leaders, use data to identify emerging risks and know when to challenge, intervene or escalate. You’ll lead a high-performing team to deliver results.