Cheltenham - Assistant Restaurant Manager

Ivy Restaurants Ltd; Cheltenham; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Variable tronc

Staff discount 50%

Gift vouchers

Career development

Free meals during shifts

Additional holiday after years

Retail discounts

Job summary

The Ivy Collection is seeking an Assistant Restaurant Manager to lead floor operations in our busy Cheltenham venues. You will uphold our service standards with a courteous, professional approach and guide a team to deliver exceptional guest experiences.

We value charisma, English fluency, and a collaborative spirit. This on-site role offers career development, competitive pay, and a range of benefits as part of our caring culture.

Qualifications

• 2+ years of management experience in a fast-paced restaurant.
• Excellent English language skills.
• Charisma and flair with a strong guest focus.

Responsibilities

• Oversee floor operations during service in a busy restaurant.
• Ensure service standards and smooth flow during peak periods.
• Lead, coach and develop team members; provide feedback and appraisals.
• Uphold food safety and quality regulations.

Skills

Leadership

Customer service

Team management

English language

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.