CHC Administration & Coordination Specialist

NHS Professionals; Welwyn Garden City; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

Bank shifts and timesheet portal

Training and development opportunities

Pension scheme

Job summary

NHS Professionals is seeking an organised Administrator (Band 4) to support All Age Continuing Healthcare (CHC) and CYPCC services. The role covers referrals, case records, meetings, and information governance, with collaboration across multidisciplinary teams and external partners.

The position offers day-to-day operational support, data collection and reporting, and financial administration where needed, contributing to high-quality, efficient healthcare delivery.

Qualifications

• Previous experience in an administrative or coordination role.
• Excellent organisational skills and the ability to prioritise competing workloads.
• Strong written and verbal communication skills, with a professional and empathetic approach.
• Good attention to detail and the ability to maintain accurate records and handle sensitive information confidentially.

Responsibilities

• Provide day-to-day administrative and operational support to the Continuing Healthcare team.
• Manage referrals, case records and documentation to support CHC and CYPCC processes.
• Coordinate meetings and panels, including scheduling, preparing agendas, taking minutes and following up on agreed actions.
• Maintain accurate records, databases and spreadsheets, ensuring compliance with information governance and confidentiality requirements.
• Assist with data collection, reporting and monitoring to support service delivery and improvement.
• Respond to enquiries and communicate professionally and sensitively with families, clinicians, providers and partner organisations.
• Support project and programme activities, ensuring tasks and deadlines are managed effectively.
• Assist with financial and resource administration, including purchase orders, invoice processing and budget tracking where required.
• Identify issues, escalated concerns appropriately and contribute to continuous service improvement.
• Work collaboratively with colleagues and stakeholders to ensure the smooth running of services.

Skills

Organised

Coordination

Data management

Microsoft Office

Communication

Tools

Microsoft Office

Job description

NHS Professionals is seeking an organised Administrator (Band 4) to support All Age Continuing Healthcare (CHC) and CYPCC services. The role covers referrals, case records, meetings, and information governance, with collaboration across multidisciplinary teams and external partners.

The position offers day-to-day operational support, data collection and reporting, and financial administration where needed, contributing to high-quality, efficient healthcare delivery.