Chartwells Restaurant Manager | Aldwark Manor Estate

Aldwark Manor; Alne; On-site; GBP 3,200 - 3,900; Full time

Benefits offered by this job

Apprenticeship opportunities

Share of gratuities

Hospitality Rewards platform

Employee assistance program

Free meals on duty

Refer a friend bonus

Free golf for you and discounts for. .

Uniform provided

Dining discount 20%

Additional holidays after 3 years

Job summary

Aldwark Manor Estate is looking for an exceptional Manager to lead Chartwell Restaurant and Clementines, guiding teams to high standards across two dining concepts. You will drive wine service excellence and staff development within a luxury estate setting.

The role requires experience with 3 Rosette level service, strong leadership, and a passion for guest experience. Applicants should be prepared to start late November and work across both fine dining and a more relaxed operation.

Qualifications

• Experience leading high-end dining teams.
• Ability to drive guest satisfaction and revenue growth.
• Strong knowledge of wine service and staff development.

Responsibilities

• Lead Chartwell and Clementines in a 3 Rosette/Michelin-standard setting.
• Recruit, train and coach the kitchen and front-of-house team.
• Develop wine lists and manage cost controls and supplier relations.
• Oversee compliance, health & safety and staff inductions.
• Ensure KPI targets for spend and guest satisfaction are met.

Skills

Restaurant management

Team leadership

Staff training

Wine knowledge

Cost control

Guest satisfaction

Compliance

Operational planning

Tools

POS system

Stock control

Wine list development

Job description

Job title: Chartwell Restaurant Manager

Position reports to: Food and Beverage Manager

Responsible for: Chartwell team &b F&B Assistants

Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF

Hours of Work: Full Timeor can be part time

Salary: £3500.00 on a full time contract

Benefits:

Apprenticeship and other development opportunities.

Share of gratuities.

Hospitality Rewards platform. Hospitality Rewards - Helping hospitality professionals save money everyday

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Additional Days holiday after 3 years of service.

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents’ lounge, sports bar and all public areas to deliver a refined and contemporary guest experience.

December 2025 marked the completion and opening of the new Salus Spa facilities, further enhancing the estate’s luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.

Our Mission statement is

At Aldwark Manor Estate, our mission is simple yet powerful:

“Never be ordinary” in our product, quality or people —

with the ambition of being “Always Aldwark” in exceeding our guests’ and team members’ expectations.

Purpose of the role:

An exciting opportunity to lead one of Yorkshire's most respected fine dining destinations.

Aldwark Manor Estate is seeking an exceptionalManagerwith a proven 3 Rosette/Michelin star-standard background to join our award-winning food and beverage team.

This unique role offers the opportunity to work across two distinct dining experiences within our luxury estate:

Three services per week leading Chartwells Restaurant, our prestigiousThree AA Rosettefine dining restaurant.

Two services per week managing our Two AA Rosette restaurant operation, delivering exceptional guest experiences in a more relaxed yet equally quality-focused environment.

This is a fantastic opportunity for an ambitious hospitality professional to be part of a passionate team, helping to create an exceptional place tom work while delivering outstanding guest experiences and service excellence, Applicants must be prepared to start late November.

Main duties of the role:

• Manage Chartwell’s 36 cover restaurant and Clementines wine tasting room.

• The ability to manage, motivate & delegate tasks to your team.

• Recruit, train, coach and develop all team members in Chartwell restaurant to 3 rosette level standard with wine training.

• To support other Food and Beverage outlets when required.

• Develop the wine list (with help from the Food and Beverage Manager), promoting Clementines and wine tasting experiences working with suppliers.
• Create and develop the brand standards to keep moving the business forward, making it a destination for the residential and non-residential clientele.
• To ensure that the team are fully trained on the product including all facilities and service standards expectations.

• To carry duty management shifts in the Estate.

• Ensure target KPIs including guest spend and guest satisfaction scores are met.
• To ensure standards of procedure are in place and followed by the team.
• To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licencing is followed by all the team at all times.

• Mentor, monitor and develop the Chartwell team.

• Lead the departmental induction of new starters and ensure they are fully competent in the role

• Make sure that 6, 10 weeks reviews with new starters are delivered to all team members as well as 6 monthly objective setting.

• Ensure consumable, food, liquor is maintained at a level suitable for the business.
• Control all costs through payroll and stock control.
• To assist the monitoring Liquor stocks and ensure orders are places in a timely manner.