Charity Shop Store Manager – Lead & Grow Impact

Compton Care Group; Cannock; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

22 days annual leave

Pension with employer contribution

Death in service 2x salary

Staff discount

Employee assistance program

Blue Light Card

Management training program

Job summary

Compton Care is seeking a Store Manager for its Cannock charity shop to lead day-to-day operations and drive income through donated goods. You will manage the store team and volunteers, deliver outstanding customer service, and work across 7 trading days.

The role is full-time (37.5 hours) with rota planning and a focus on achieving sales targets to support community care. You'll oversee stock, pricing, visual merchandising and reporting using standard IT tools, and develop staff through

Qualifications

• Experience in retail management and leading a team.
• Ability to recruit, train and develop staff.
• Proven track record of meeting sales targets.
• Strong communication and interpersonal skills.
• IT literacy with Microsoft Office.

Responsibilities

• Lead and manage the store team, including recruitment, training and development.
• Drive store performance to meet sales targets and raise income.
• Ensure exceptional customer service and build shopper relationships.
• Manage stock, including pricing, displays and visual standards.
• Create staff rotas and oversee day-to-day operations.
• Provide leadership to the Assistant Store Manager and volunteers.

Skills

Retail management

Team leadership

Sales targets

Customer engagement

IT literacy

Tools

Microsoft Office

Job description

Compton Care is seeking a Store Manager for its Cannock charity shop to lead day-to-day operations and drive income through donated goods. You will manage the store team and volunteers, deliver outstanding customer service, and work across 7 trading days.

The role is full-time (37.5 hours) with rota planning and a focus on achieving sales targets to support community care. You'll oversee stock, pricing, visual merchandising and reporting using standard IT tools, and develop staff through