Charity Office Manager - Hybrid & Compliance

Leeds Children's Charity; Leeds; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Leeds Children's Charity is seeking an Office Manager to oversee day-to-day administration, records, CRM and HR systems, GDPR compliance and health and safety administration. The role involves cross-team coordination, policy maintenance and supporting governance, training and onboarding.

The successful candidate will manage office processes, assist with finance administration, and drive efficient, compliant operations in a busy charity environment with some hybrid working from Lineham Farm.

Qualifications

• Experience in a busy office, administrative or operational support role.
• Strong organisational skills and the ability to manage several priorities at once.
• Excellent attention to detail.
• Confidence working with colleagues across different teams and levels of responsibility.
• Experience of arranging meetings, preparing agendas and maintaining action logs or notes.
• Experience of maintaining accurate records and office systems.
• Experience of handling confidential information.
• Good IT skills, including Microsoft Office, email, shared drives and administrative systems.
• Confidence using spreadsheets to track, organise and present information.

Responsibilities

• Support the effective use of the charity's CRM system, helping to ensure records are accurate, up to date, used consistently and tasks completed on time.
• Maintain and update records relating to donors, supporters, volunteers, contacts, schools, partners and stakeholders where required.
• Support the use of the charity's HR system, including maintaining accurate staff records, training records, absence information and relevant documentation.
• Help ensure records held on CRM, HR and shared systems are GDPR compliant.
• Produce, update and maintain spreadsheets to support administration, finance, fundraising, volunteering, meetings and compliance activity.
• Use spreadsheets confidently to organise information, track actions, monitor deadlines and support reporting.
• Help colleagues use agreed systems properly and consistently.
• Maintain the charity's Information Asset Register and Record or Processing Activities and ensure retention schedules are adhered to.
• Maintain the charity's policy register and ensure that policy documents are reviewed and approved in a timely manner.

Skills

Organisational skills

Attention to detail

Communication skills

Ability to multi-task

Problem solving

Tools

CRM system

HR system

GDPR compliance process

Microsoft Office

Spreadsheets

Job description

Leeds Children's Charity is seeking an Office Manager to oversee day-to-day administration, records, CRM and HR systems, GDPR compliance and health and safety administration. The role involves cross-team coordination, policy maintenance and supporting governance, training and onboarding.

The successful candidate will manage office processes, assist with finance administration, and drive efficient, compliant operations in a busy charity environment with some hybrid working from Lineham Farm.