Channel Sales Manager

NEOCI; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

NEOCI is a fast-growing cloud communications provider seeking an experienced Channel Manager to onboard partners, strengthen relationships, and drive growth across the channel.

The role focuses on developing and managing partner relationships, onboarding, account development, training, and ongoing growth opportunities. This hands-on position requires channel experience and a collaborative approach to help partners succeed.

Qualifications

• Experience in telecoms or IT channel required.
• Strong account management and relationship-building skills.
• Experience with VoIP, SIP, UCaaS or hosted telephony is a plus.
• Excellent communication and interpersonal skills.
• Willingness to travel regularly to partner meetings and Belfast HQ.

Responsibilities

• Onboard and support new channel partners
• Manage and develop existing partner relationships
• Conduct regular partner meetings both remotely and on-site
• Support partners with solution design, customer opportunities, and tenders
• Assist with partner training and onboarding processes
• Work closely with internal sales, engineering, and development teams
• Identify opportunities for growth across hosted telephony, SIP, connectivity, and mobile solutions
• Maintain regular communication with partners to ensure high engagement and satisfaction
• Help drive adoption of our new products and services
• Support commercial discussions and proposal development where required
• Represent us professionally at partner meetings and industry events

Skills

Channel experience

Account management

Communication skills

Telecoms/IT knowledge

Willingness to travel

Job description

The Company

We are a fast-growing cloud communications provider focused on delivering hosted telephony, SIP, and communications solutions through the channel. We pride ourselves on building genuine long-term relationships with our partners by offering hands‑on support, flexible commercials, and responsive service.

As we continue to grow, we are looking for an experienced Channel Manager to help onboard new partners, strengthen existing relationships, and support continued growth across the channel.

The Channel Manager will play a key role in developing and managing partner relationships across the business. The successful candidate will work closely with both new and existing partners to support onboarding, account development, training, and ongoing growth opportunities.

This is a hands‑on role suited to someone with channel experience who enjoys building relationships and working collaboratively with partners to help them succeed.

The Role

The Channel Manager will play a key role in developing and managing partner relationships across the business. The successful candidate will work closely with both new and existing partners to support onboarding, account development, training, and ongoing growth opportunities.

This is a hands‑on role suited to someone with channel experience who enjoys building relationships and working collaboratively with partners to help them succeed.

Responsibilities:

• Onboard and support new channel partners


• Manage and develop existing partner relationships


• Conduct regular partner meetings both remotely and on‑site


• Support partners with solution design, customer opportunities, and tenders


• Assist with partner training and onboarding processes


• Work closely with internal sales, engineering, and development teams


• Identify opportunities for growth across hosted telephony, SIP, connectivity, and mobile solutions


• Maintain regular communication with partners to ensure high levels of engagement and satisfaction


• Help drive adoption of our new products and services


• Support commercial discussions and proposal development where required


• Represent us professionally at partner meetings and industry events

Requirements:

• Previous experience working within the telecoms or IT channel


• Strong account management and relationship-building skills


• Experience within VoIP, SIP, UCaaS, hosted telephony, or cloud communications


• Excellent communication and interpersonal skills


• Organised, proactive, and self‑motivated


• Ability to build trust and long‑term relationships with partners


• Full UK driving licence


• Willingness to travel regularly to partner meetings and to our Belfast HQ when required


• Experience working with channel partners/resellers


• Technical understanding of hosted telephony and SIP solutions


• Experience supporting tenders and customer opportunities