Change Enablement Lead — Fast, Safe Deployments

Compass Group UK; Birmingham; On-site; GBP 70,000 - 100,000; Full time

Job summary

Compass Group UK & Ireland is seeking an experienced Change Lead to own the change enablement practice across Digital & Technology. You will govern change across engineering, platform, SRE, QA, product and service teams, ensuring proper assessment, approval, scheduling, communication and evidence-backed reviews.

You will implement risk-based, proportionate controls, support automation of change records and drive governance improvements while balancing delivery speed with service stability.

Qualifications

• Experience with ITIL 4 change enablement and release governance in a complex tech environment.
• Ability to establish proportionate, risk-based governance for faster delivery without compromising control.
• Proven track record in CAB governance, emergency changes, standard change models and post-change reviews.

Responsibilities

• Own change governance, policy, CAB cadence, emergency change controls and standard changes.
• Ensure change records include risk, impact, implementation, communication, backout and validation evidence.
• Partner with Engineering, Platform and QA to embed quality gates and release evidence into CI/CD workflows.
• Develop proportionate controls differentiating low-risk from higher-risk changes.
• Coordinate release calendars and change windows across product, infrastructure and service teams.
• Monitor change success, failed/unauthorized changes and post-change actions.
• Automate change records and approval workflows where possible.
• Produce change management insights, performance dashboards and risk commentary.

Skills

ITIL 4 change enablement

Change governance

CAB governance

CI/CD

risk-based controls

stakeholder management

reporting & evidence management

data-driven decision making

influencing senior stakeholders

Tools

ITSM tooling

Job description

Compass Group UK & Ireland is seeking an experienced Change Lead to own the change enablement practice across Digital & Technology. You will govern change across engineering, platform, SRE, QA, product and service teams, ensuring proper assessment, approval, scheduling, communication and evidence-backed reviews.

You will implement risk-based, proportionate controls, support automation of change records and drive governance improvements while balancing delivery speed with service stability.