Transformation Delivery Lead

Southern Water; Worthing; On-site; GBP 60,000 - 90,000; Full time

Job summary

Southern Water is seeking a Transformation Delivery Lead to drive critical transformation initiatives across the organisation. You will partner with stakeholders to identify opportunities, design practical solutions, and ensure sustainable change from planning through delivery.

Lead multi-disciplinary teams, manage benefits, budgets and risks, and champion best practice in project delivery. This 18-month role offers a chance to shape operational performance and customer outcomes in a regulated

Qualifications

• Experience delivering transformation projects in complex organisations.
• Strong PM methodologies and delivery discipline experience.
• Excellent stakeholder engagement and relationship-building skills.

Responsibilities

• Lead transformation projects and workstreams from initiation to implementation.
• Analyse processes, systems and data to identify improvements.
• Translate business requirements into practical solutions.
• Develop and maintain project plans, manage risks and budgets.
• Support business cases and track realised benefits.
• Drive business readiness activities and change adoption.
• Build strong relationships across operational, functional, and technical teams.
• Support automation and AI-enabled tool implementations.
• Champion best practice in delivery, transformation, and continuous improvement.

Skills

Project management

Stakeholder engagement

Analytical thinking

Communication skills

Change delivery

Team collaboration

Continuous improvement

Education

PRINCE2 certification

APM certification

Agile certification

Tools

Automation tools

AI-enabled tools

Digital transformation platforms

Job description

Closing Date

2026-10-28

Job Title: Transformation Delivery Lead

Location: Durrington

Contract: 18 month fixed-term contract

At Southern Water, we're transforming how we work to deliver better outcomes for our customers, communities, and the environment. To support this journey, we're looking for a passionate and driven Transformation Delivery Lead to join our Transformation team.

This is a fantastic opportunity to lead business-critical projects and transformation workstreams that enhance operational performance, improve customer experience, and support the delivery of our strategic ambitions.

If you're an experienced project or change professional who enjoys solving complex problems, influencing stakeholders, and turning ideas into action, we'd love to hear from you.

The Role

As a Transformation Delivery Lead, you'll play a key role in delivering transformation initiatives across Southern Water. Working with stakeholders from across the organisation, you'll help identify opportunities for improvement, design innovative solutions, and ensure sustainable change is successfully implemented.

You'll be responsible for managing projects and workstreams from planning through to delivery, ensuring outcomes, benefits, budgets, and timescales are achieved.

Key responsibilities

• Leading transformation projects and workstreams from initiation through to implementation.
• Analysing business processes, systems, data, and ways of working to identify improvement opportunities.
• Gathering and translating business requirements into practical, deliverable solutions.
• Developing and maintaining project plans, managing risks, dependencies, budgets, and governance requirements.
• Supporting the development of business cases and tracking the realisation of benefits.
• Driving business readiness activities and helping teams successfully adopt change.
• Building strong relationships with stakeholders across operational, functional, and technical teams.
• Supporting the implementation of automation, digital solutions, and AI-enabled tools to improve efficiency and effectiveness.
• Championing best practice in project delivery, transformation, and continuous improvement.

About You

You'll be a delivery-focused professional with experience managing projects, change initiatives, or transformation programmes within a complex organisational environment.

You'll bring

• Experience delivering projects or transformation initiatives that have driven measurable business improvements
• Strong understanding of project management methodologies and delivery disciplines
• Excellent stakeholder engagement and relationship-building skills
• The ability to analyse complex information, identify solutions, and drive progress
• Experience managing project performance, risks, budgets, benefits, and reporting
• Strong communication, facilitation, and influencing skills
• A proactive and collaborative approach, with the ability to work independently and as part of a wider team
• A passion for continuous improvement and delivering sustainable change

Desirable Experience

It would be advantageous if you have experience in:

• Utilities, infrastructure, engineering, or other regulated industries
• Process improvement, operating model design, or organisational transformation
• Digital transformation, automation, and technology-enabled change
• Change management and business readiness activities
• Benefits realisation and value tracking

Qualifications such as PRINCE2, APM, Agile or equivalent project management certifications are also desirable.

Why Join Southern Water?

This is an opportunity to play a visible role in delivering meaningful change across the organisation. You'll work on high-profile initiatives, collaborate with a wide range of stakeholders, and help shape how Southern Water operates in the future.

In return, you'll join a supportive and collaborative team where innovation, continuous improvement, and professional development are encouraged.

If you're passionate about delivering change, creating value, and making a real impact, we'd love to hear from you.