Support Worker

Leicestershire County Council; Leicester; On-site; GBP 29,000 - 31,000; Part time

Job summary

Leicestershire County Council is seeking a part-time Support Worker to join the Children in Care Service at County Hall, Leicester. The role includes supervising family contact visits, supporting Social Workers, and assisting with Life Story and Direct Work. A DBS check is required.

The post is permanent, 18.5 hours per week, with a pro rata salary of £28,605–£31,029 per annum. The successful candidate will be adaptable, have child care training and strong communication skills, and be willing to

Qualifications

• Evidence of child care training.
• Experience in an administrative role, with high-quality, accurate and timely support to colleagues and service users.
• Strong written and verbal communication skills, including experience of using Microsoft Office and database systems.
• Ability to work independently, use initiative, prioritise competing demands and manage workloads.
• You must be able to travel across Leicestershire and sometimes further afield, and work outside normal office hours when required.
• Experience of working with children and families in a social care setting, and an interest in children's social care.
• Knowledge of factors impacting well-being and outcomes for children and families.

Responsibilities

• Oversee family time in various settings including family centres and homes.
• Observe parental care and support safe contact and positive family relationships.
• Provide practical assistance to Social Workers, children and families.
• Support Life Story Work and Direct Work activities.
• Promote accessible and inclusive services.

Skills

Strong communication skills

Microsoft Office

Database systems

Administrative experience

Education

Child care training

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £28,605 - £31,029 per annum (pro rata for part time) (pay award pending)

Working Hours:18.5 per week

Contract Type: Permanent

Closing Date: 15th September 2026

Interview Date(s): 24th September 2026

The Children in Care Service have a vacancy for a permanent, part-time Support Worker to join our friendly team.

About the Role

The team's work includes supervising family contact visits when parents are visiting children who are looked after, providing practical assistance to support Social Workers, children, and families to support in undertaking identified Life Story Work and Direct Work.

As a team, we are committed to achieving the best outcomes for Leicestershire children. The role involves overseeing family time in a variety of settings including family centres, community venues and family homes, observing parental care, supporting safe contact and promoting positive family relationships.

We are keen to hear from candidates who are enthusiastic, motivated, and eager to learn more about this area of work.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

• Evidence of child care training.
• Experience in an administrative role, together with a commitment to providing high-quality, accurate, and timely support to colleagues and service users.
• Strong communication skills, both written and verbal, including experience of using Microsoft Office and database systems. You will be able to communicate confidently and effectively with a wide range of people, including children, young people, parents/carers, colleagues, and partner agencies.
• The ability to work independently, use your initiative, prioritise competing demands, and manage workloads effectively.
• You must also be able to travel to locations across Leicestershire (and occasionally further afield) and work outside normal office hours when required.
• Experience of working with children and families in a Social Care setting or similar, together with a genuine interest in and commitment to learning more about children's social care.
• Knowledge of the factors that can impact the well-being and outcomes of children and families, including child development, attachment, neglect, substance misuse, domestic abuse, and mental health.

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

IsabelPegg: Team Manager

Email:[e-mail]

or

Rebecca Inman: Senior Practitioner

Email: [e-mail]