Centre Operations Manager - Drive Growth & Client Experience

Office Angels Limited; Gloucester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Job summary

Office Angels Limited is seeking a proactive Business Centre Manager to oversee operations in Barnwood, Gloucester. You will lead daily activities, manage client relationships and ensure service excellence across the centre.

This permanent, Monday to Friday role offers a £35,000 starting salary plus bonus, opportunities for professional development, and a supportive environment within a growing organisation focused on community engagement.

Qualifications

• Proven experience in a managerial role, preferably in the property or customer service sectors.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• A proactive approach to problem-solving and decision-making.

Responsibilities

• Lead and manage the daily operations of the business centre.
• Develop and implement strategies to enhance client satisfaction and retention.
• Cultivate positive relationships with clients, stakeholders, and team members.
• Oversee financial performance, including budgeting and reporting.
• Ensure compliance with all organisational policies and procedures.
• Identify opportunities for growth and improvement within the centre.
• Organise events and activities to promote community engagement.
• Train, mentor, and support team members to achieve their goals.

Skills

Leadership

Customer service

Communication

Team management

Budgeting

Financial reporting

Problem solving

Job description

Office Angels Limited is seeking a proactive Business Centre Manager to oversee operations in Barnwood, Gloucester. You will lead daily activities, manage client relationships and ensure service excellence across the centre.

This permanent, Monday to Friday role offers a £35,000 starting salary plus bonus, opportunities for professional development, and a supportive environment within a growing organisation focused on community engagement.