Centre Manager

TN United Kingdom; Liverpool; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Centre Manager, where you will lead a dynamic team in the UK's largest automotive service provider. This role offers a unique opportunity to enhance customer satisfaction while driving business performance. With a focus on career growth, you will benefit from extensive training programs and a supportive work environment. Enjoy a competitive salary structure with an uncapped bonus scheme, generous leave, and numerous perks designed to enhance your work-life balance. If you are passionate about leadership and customer service, this is the perfect opportunity for you.

Benefits

Average uncapped bonus

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Financial planning support

Health Cash Plan

Pension Scheme

Life Assurance

Cycle to Work Scheme

Family & Friends Discount Events

Qualifications

• Proven leadership in automotive or similar industry.
• Experience in delivering high customer satisfaction.

Responsibilities

• Lead the team to ensure excellent customer service.
• Drive business performance and manage KPIs.

Skills

Leadership and team management

Customer satisfaction management

Coaching and team development

Compliance standards knowledge

Sales turnover management

Communication skills

IT proficiency

Time management

Valid driving license

Job description

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business? Join us at National Tyres and Autocare, part of the Halfords family, and enjoy great career opportunities, benefits, and an uncapped bonus scheme!

Role Overview

We are seeking a Centre Manager to lead our team to success, ensuring excellent customer service and satisfaction. If you are passionate about driving business performance, delivering a top customer experience, and seeking long-term career growth with training schemes, this could be the perfect opportunity for you.

Benefits

• Average uncapped bonus of £10,800 per year (potential to earn more)
• 5 days a week
• Refer a friend scheme – T&C’s apply
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Share save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare costs
• Pension Scheme & Life Assurance

Career Development

You will have opportunities to progress your career at Halfords, including access to hybrid training, ATA & MOT Tester Qualifications, and more.

Skills and Experience

• Leadership and team management skills within the automotive or similar industry
• Experience in delivering high customer satisfaction and effective management
• Engaging, motivational coaching approach to team development
• Experience with compliance standards, including Health and Safety
• Proven ability to manage high sales turnover and KPIs
• Excellent communication skills, both verbal and written
• IT proficiency and willingness to learn in-house systems
• Good time management
• Valid driving license

About Us

National Tyres and Autocare is part of the Halfords family, focusing on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business in the UK. Join us and be part of our success story in getting the nation safely back on the move.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace. Not sure if you meet all the criteria? We encourage you to apply anyway!