Centre Manager

JR United Kingdom; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading automotive service provider as a Centre Manager and take your career to new heights! In this pivotal role, you'll lead a dedicated team, ensuring an exceptional customer journey while driving success through effective management and leadership. Enjoy a range of benefits including an average uncapped bonus, generous annual leave, and discounts across various services. With opportunities for career growth and development, this is your chance to make a significant impact in a thriving industry. If you're passionate about customer service and team success, this role is perfect for you.

Benefits

Average uncapped bonus

5.6 weeks annual leave

Discounts on garage bills

Cycle to Work Scheme

Financial planning support

Health Cash Plan

Pension Scheme

Life Assurance

Qualifications

• Strong leadership and management skills in the automotive industry.
• Experience in delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead the team to success, ensuring high customer satisfaction.
• Provide coaching and development for team members.

Skills

Leadership skills

Customer satisfaction

Team management

Compliance standards

Health and safety

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Ready for the next step in your career as a Centre Manager with the UK’s largest automotive service, maintenance, and repair business? Join us at National Tyres for great career opportunities, benefits, and an uncapped bonus scheme!

About the Role

We are looking for a Centre Manager who will play a vital role in leading the team to success, providing an excellent customer journey, and ensuring high customer satisfaction.

What We Offer

• Average uncapped bonus of £10,800 per year (potential to earn more)
• 5 days a week
• Refer a friend scheme – T&C’s apply
• Benefits include:
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Share save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare costs
• Pension Scheme & Life Assurance

Career Development

You will have opportunities to progress your career at Halfords, including hybrid training and qualifications such as ATA & MOT Tester.

Skills and Experience

• Strong leadership and team management skills in the automotive or similar industry
• Experience in delivering high customer satisfaction and effective management
• Engaging, motivational, coaching-based approach to team development
• Experience with compliance standards, health and safety
• Proven ability to manage high sales turnover and KPIs
• Excellent verbal and written communication skills
• IT proficiency with willingness to learn in-house systems
• Good time management
• Valid driving licence

About Us

National Tyres and Autocare is now part of the Halfords family. We are rapidly growing with a focus on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, we are committed to creating an inclusive workplace and welcome applications from all backgrounds.