Centre Manager

Octane Recruitment; Hempsted; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

32 days holiday including Bank Holiday

Uncapped Bonus scheme OTE £10,000

IMI upskilling courses

Career development

Staff discounts on servicing, tyres, M

Life Insurance

Pension scheme

Employee Assistant Program

Long service recognition

Retail vouchers

Eye care vouchers

Buy/sell holidays

Flu jab

Cycle to work scheme

Company events

Job summary

Our client in Gloucester is seeking a Centre Manager to oversee the day-to-day operations of the centre and workshop. You will lead teams, drive sales performance and ensure customers receive a high standard of service.

The role requires experience managing people in the automotive sector, a strong commercial and sales background, and solid health & safety knowledge. Location: Gloucester.

Qualifications

• Experience managing people in an automotive environment.
• Strong sales and customer service background.
• Knowledge of Health & Safety requirements and industry standards.

Responsibilities

• Manage and motivate the centre and workshop teams to drive sales performance.
• Run the day-to-day operation of the centre.
• Maximise customer conversion and deliver high service standards.
• Oversee stock control, deliveries, assets and takings.
• Ensure workshop equipment and machinery are properly maintained.
• Coach and train team members where required.

Skills

People management

Automotive industry

Sales experience

Customer service

Job description

Our client

Our client who is one of the UK's fastest growing fast-fit automotive business, are currently looking for a Centre Manager based at their retail centre in Gloucester.

As a Centre Manager you would be responsible for the day-to-day running of the centre, managing and motivating the centre & workshop teams, driving sales performance and ensuring customers receive a high standard of service.

To be applicable for this role you must have experience managing people and have a strong background within the Automotive industry.

Location: Gloucester

Pay / salary: Basic: £40,000 to £42,000

OTE: Uncapped and realistic £10,000

Shift and schedule: 08:30 - 17:30 Monday to Friday and Saturdays 08:30 - 16:00 on a rota with a day off in the week.

Benefits:

• 32 days holiday including Bank Holidays
• Uncapped Bonus scheme OTE £10,000
• Access to fully funded, industry-standard IMI upskilling courses. Extensive on-going training programmes
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Pension scheme
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events

Centre Manager Responsibilities:

• Manage and motivate the centre and workshop teams and drive sales performance
• Run the day-to-day operation of the centre
• Maximise customer conversion and ensure strong customer service
• Manage stock control, deliveries, branch assets and takings
• Ensure workshop equipment and machinery are properly maintained
• Maintain Health & Safety and operational standards
• Coach and train team members where required

Required:

• Valid UK driving licence - Essential
• Previous Centre Manager / Assistant Centre Manager experience within automotive, tyres, fast-fit or a similar environment
• Strong commercial and sales background
• Good automotive and mechanical knowledge
• Team-management experience
• Understanding of relevant Health & Safety requirements
• Strong customer-service and account-management skills

About our client

They have over 180 centres within the UK and are actively growing, they are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.

Reference:

RPOALL