Centre Assistant Manager

TN United Kingdom; Stevenage; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team. This role involves ensuring exceptional customer service, achieving sales targets, and maintaining a clean and efficient work environment. You will play a key role in recruiting and training employees, while also carrying out service and repairs on various vehicles. With opportunities for career development and training, this position offers a supportive atmosphere where your contributions can lead to personal and professional growth. If you are passionate about delivering top-notch service and improving your skills, this role is perfect for you.

Benefits

Bonus Incentive Scheme

NEST Pension Scheme

Life Insurance Scheme

Wagestream

Safety Boots & Company Uniform

Staff Discount Entitlement

Training opportunities

Tool & Toolbox Insurance

In-house IMI accredited course

In-house Hybrid & MOT training

Responsibilities

• Ensure that Customers receive the best Customer Service and care.
• Maintain the cleanliness of the Centre and its equipment.
• Increase sales of products and services offered by the Company.

Job description

Job Description

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Hours:
8.30am to 6.00pm, Monday to Saturday, with a day off in the week. Sunday working with a supplementary payment.

Salary:
Dependent on experience.

Benefits:
Bonus Incentive Scheme
NEST Pension Scheme
Life Insurance Scheme
Wagestream
Safety Boots & Company Uniform
Staff Discount Entitlement
Training opportunities to further your career within the Company
Tool & Toolbox Insurance
In-house IMI accredited course to further your development & capability
In-house Hybrid & MOT training to improve skills & knowledge.

Holiday: 20 days per year, plus statutory holidays.

Job Responsibilities

1. Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum.
2. To ensure all sales targets and KPI’s are achieved.
3. Maintain the cleanliness of the Centre and its equipment on an ongoing basis.
4. Increase sales of products and services offered by the Company, in accordance with procedures.
5. Recruit and interview all employees for the Centre.
6. Identify any training needs for employees to progress and develop within the Company.
7. Carry out service and repair on all makes of vehicle.
8. Support other Centres, when asked, when necessary.
9. Adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control.
10. Comply with reasonable instructions from Management.
11. The company will supply you with uniform, it must be clean and presentable at all times.
12. Liaise with Head Office and other Departments.

The role reports directly to the Centre Manager.