Centre and Quality Manager

JR United Kingdom; Warrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading organization in workplace and facilities management is seeking a Centre and Quality Manager to enhance quality standards for IWFM Academy. You will oversee the implementation of quality management plans and maintain compliance across services while fostering relationships with key stakeholders.

Benefits

Paid charity days

Social events

Qualifications

• Experience in quality management.
• Knowledge of training standards relevant to educational settings.

Responsibilities

• Ensure quality standards are met across IWFM Academy products.
• Manage relationships with Awarding Organisations.
• Conduct quality assurance audits.

Skills

Knowledge of training standards and compliance

Adult learning principles

Assessment standards expertise

Job description

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Centre and Quality Manager, Warrington, Cheshire

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Client:

IWFM | Institute of Workplace and Facilities Management

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Salary: up to £35,000

Vision

Workplace and facilities management transforms organisations and enhances experience. As the pioneering professional body, our vision is one where every workplace delivers.

Mission

We empower and enable workplace and facilities professionals to expand their potential and have rewarding, impactful careers. We are a business enabler. Together we optimise the profession’s impact.

The company has a strong culture based on our values

• Confident and Bold
• Human and Inspiring
• Knowledgeable and InSync
• Active and Energetic

Social Value

We are a Disability Confident employer, Investor in People accredited, Living Wage employer. We offer charity days along with paid social events and make efforts to reduce our impact on the planet.

Why IWFM?

IWFM champions the changing demographic of the workplace. After decades of ensuring buildings work well and safely, this profession now takes center stage to:

· Help people come to work and do their best

· Drive business success through enhancing experience

· Contribute to saving the planet

Job Purpose

Ensure IWFM Academy products and services meet quality standards and regulatory compliance. Work with stakeholders to monitor learner data, improve learner experience, and manage relationships with Awarding Organisations to enhance quality. The role requires a quality-driven, commercial individual accountable for training and assessment standards across IWFM Academy.

Key Responsibilities

• Maintain and embed quality standards across IWFM Academy products and services
• Implement the quality management plan to ensure efficient delivery meeting industry standards
• Manage relationships with Awarding Organisations
• Conduct quality assurance audits and visits
• Manage internal relationships with Tutors, Assessors, and IQAs
• Drive standardisation and CPD
• Update policies and procedures
• Approve Trainers, Tutors, and Assessors
• Create training quality assurance processes
• Coordinate new product transitions and business-as-usual activities
• Lead Tailored Course Approval service
• Develop reports on learner progress
• Initiate improvements to increase learner completion rates
• Maintain CPD for latest learning and compliance standards
• Adhere to IWFM values and behaviors

Technical Skills

• Knowledge of training standards and compliance
• Adult learning principles and methodologies
• Understanding of Awarding organisation processes
• Assessment standards expertise

Behavioral Skills

• Focus on providing excellent learner experience
• Self-motivated, independent, and resilient
• Innovative and creative thinker
• Energetic, confident, and inspiring
• Responsible and proactive
• Flexible and responsive
• Effective communicator under pressure
• Supportive with strong personal values