Centre Administrator - Church Square Shopping Centre

JLL; Guide Post; On-site; GBP 17,000 - 23,000; Part time

Job summary

A retail property management company is looking for a detail-oriented Centre Administrator for a part-time role at Church Square Shopping Centre. The successful candidate will manage tenant relations, handle administrative duties, and report to the Centre Manager. Strong communication skills and proficiency in Microsoft Office required.

Qualifications

• Relevant administrative experience, preferably in retail property.
• Experience in invoice processing and basic accounting principles.
• Previous customer service or client liaison experience.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Serve as a point of contact for tenant enquiries.
• Coordinate tenant meetings and documentation.
• Maintain accurate tenant contact databases.
• Maintain tenant databases and logs.
• Support health and safety compliance and inspections.
• Process invoices and maintain payment records.
• Provide reception and telephone support for the centre management office.

Skills

Attention to detail

Communication skills

Multitasking

Customer service orientation

Tools

Microsoft Office Suite

Job description

Centre Administrator – Church Square Shopping Centre

We are seeking a detail‑oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre. This part‑time role reports directly to the Centre Manager and combines administrative duties with tenant relationship management and operational support.

Key Responsibilities

• Serve as a point of contact for tenant enquiries, requests, and concerns.
• Coordinate tenant meetings, communications, and documentation.
• Assist with tenant move‑in/move‑out processes.
• Maintain accurate tenant contact databases and communication logs.
• Support tenant events, promotions, and marketing initiatives.
• Support health and safety compliance across the centre.
• Coordinate regular safety inspections and document findings.
• Coordinate with security providers and emergency services as required.
• Maintain incident reporting systems and follow‑up procedures.
• Support insurance claims processing and documentation.
• Assist with emergency response procedures and evacuations when necessary.
• Process and code invoices accurately using established coding structures.
• Verify invoice details against purchase orders and delivery receipts.
• Maintain vendor databases and payment tracking systems.
• Support service charge reconciliation and variance report processes.
• Assist with budget monitoring and expense tracking.
• Coordinate with accounts payable team on payment queries.
• Provide reception and telephone support for the centre management office.
• Maintain filing systems (both physical and electronic).
• Prepare correspondence, reports, and presentations as required.
• Coordinate maintenance requests and contractor activities.
• Support property marketing and leasing activities.
• Assist with compliance reporting and documentation.

Qualifications & Experience

• Relevant administrative experience, preferably in retail property.
• Experience in invoice processing and basic accounting principles.
• Previous customer service or client liaison experience.
• Familiarity with risk management practices (desirable).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Personal Attributes

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize competing demands.
• Professional demeanour and appearance.
• Ability to work independently and as part of a team.
• Discretion when handling confidential information.
• Customer service orientation.

Employment Details

Part‑time. Report directly to the Centre Manager.

Seniority level: Associate. Employment type: Full‑time.